SpeedyShop

10 Minute Grocery Delivery

Terms & Conditions

Effective Date: July 12, 2025

Please read these Terms and Conditions carefully before using the SpeedyShop website or mobile app. By accessing or using our platform, you agree to be bound by these terms.

Use of the Platform

SpeedyShop provides an online platform for users to browse and purchase groceries and essential items. You agree to:

  • Use the platform only for lawful purposes.
  • Provide accurate and complete information during sign-up and checkout.
  • Maintain the confidentiality of your login credentials.

Orders and Deliveries

  • All orders are subject to availability and confirmation.
  • You may cancel an order before dispatch; cancellations after dispatch may not be accepted.
  • Delivery times may vary based on location and stock availability.
  • SpeedyShop reserves the right to cancel or delay orders in case of unexpected issues.

Payments

  • We accept secure payments via credit/debit cards, UPI, net banking, and digital wallets.
  • All prices displayed are inclusive of taxes unless stated otherwise.
  • In case of payment failure, the order will not be processed.

Returns & Refunds

  • Return and refund requests are accepted for damaged, defective, or incorrect items.
  • Customers must initiate the request within 24 hours of delivery.
  • Approved refunds will be processed within 5–7 business days.

Account and Security

  • Users are responsible for maintaining the security of their account.
  • Any unauthorized access must be reported immediately.
  • SpeedyShop is not liable for any loss due to compromised credentials.

Prohibited Activities

Users must not:

  • Attempt to hack or disrupt the platform.
  • Use bots or automation to abuse the service.
  • Post or share false, offensive, or harmful content.

Violation of these terms may result in suspension or permanent ban from the platform.

Intellectual Property

All content on SpeedyShop — including logos, images, text, and software — is the property of SpeedyShop or its licensors. Unauthorized use, copying, or redistribution is strictly prohibited.

Limitation of Liability

SpeedyShop is not liable for:

  • Delays due to unforeseen circumstances
  • User misuse of the service
  • Inaccurate information entered by the user

We strive to keep the platform running securely and smoothly but cannot guarantee uninterrupted access.

Modifications

We may update these Terms & Conditions from time to time. Changes will be posted on this page, and continued use of the service after changes constitutes acceptance.

Contact Us

For questions about these terms, contact:

SpeedyShop Pvt. Ltd.
Email: support@speedyshop.in
Address: XYZ Tech Park, New Delhi, India